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How to place a wholesale order?
For larger quantities of ear candles than shown on the website or for wholesale prices please contact us at...
24 July 20140 -
What is the difference between Classic and Professional Ear Candles?
There are two main types of Ear Candle available which are our Classic Ear Candle and the Professional Ear...
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Ear Candles with or without filters?
WITH or WITHOUT built-in safety Filters? If you are a professional who practice Thermo-Auricular Therapy (Ear Candling / Ear...
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What are Herbacone/Biocandle ear candles made from?
All of our Ear Candles are made with natural unbleached purified beeswax, honey, cotton and a mixture of herbal...
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Has my order shipped?
Click the “My Account / Order Status” link at the top right hand side of our site to check...
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How do I change quantities or cancel an item in my order?
Click the “My Account / Order Status” link at the top right hand side of our site to view...
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How do I track my order?
Click the “My Account / Order Status” link at the top right hand side of our site to track...
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My order never arrived.
Click the “My Account / Order Status” link at the top right hand side of our site to track...
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An item is missing from my shipment.
Click the “My Account / Order Status” link at the top right hand side of our site to track...
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When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but...